Operations Engineer

Before applying, read the Hiring Process so you know what you’re signing up for.

Read this first (self-selection)

Stop reading if:

• You’re optimizing for comfort, stability, or a “stay in your lane” role.
• You want perfectly defined specs, endless alignment meetings, and a low-responsibility environment.
• You equate performance with effort instead of outcomes.
• You dislike direct feedback, written communication, and being held accountable for what ships.

Continue only if:

• You’re a high-agency builder: you see problems, you propose solutions, you execute.
• You care about craft (clean design, maintainability, performance, security) and you’re willing to defend trade-offs.
• You want your work to hit production and matter quickly.
• You like a small, fast team where quality is non-negotiable.

About Revas

We are building RevasOS, the WorkOS for the next generation of business.

We believe the modern software stack is broken—too many tools, too little intelligence, and zero privacy. We are fixing this by centralizing the chaos.

RevasOS is a secure, sovereign Cloud SaaS designed to be the central nervous system of a company. We combine data-first strategies with AI-native workflows to create a platform that is powerful enough to run a business, but private enough to own it. We don't build "productivity tools"; we build the engine room.

We are experts on distributed cloud systems and ML/AI workflows.

• Stage: Bootstrapped.
• Team: 2: Nicolò - manages the technology and the company, Davide - manages design, marketing, sales and customers.
• Location: Remote. We also love to meet and work together.

The role

You’re joining as an Operations Engineer.

Your mission: build the operational and compliance backbone of the company, and contribute to core business services (billing/invoicing) so we scale without bureaucracy.

Baseline expectations (everyone, every role)

Regardless of title, you’re expected to:

• Collaborate closely with customers. You will seek clarity from real users, validate assumptions, and treat customer feedback as a first-class input (not an interruption).
• Write and maintain documentation. If you change the system, you change the docs. We keep the knowledge base (KB) clean, structured, and easy to navigate.
• Be an elite human engineer. High standards of professionalism: reliability, ownership, clear written communication, ethical behavior at work, and zero tolerance for creating unnecessary work for others.

What you’ll do

40% system design and coding, 30% document writing, 10% standard accountancy management, 10% compliance management and 10% customer management.

• Own day-to-day operational workflows: invoices, vendors, contracts, renewals, and record keeping.
• Understand taxes at an operational level (VAT basics, reverse charge, withholding concepts) and coordinate filings with external accountants.
• Build a lightweight compliance system: policies, evidence, risk register, training, and audit readiness.
• Lead ISO 27001 work (scoping, controls, evidence collection, continuous improvement).
• Partner with engineering on GDPR and privacy operations (data requests workflow, retention policy execution).
• Track and operationalize AI Act requirements where applicable (risk classification, transparency, documentation).
• Coordinate legal operations: contract lifecycle management, templates, review process, and escalation paths.
• Automate internal ops: integrate tools, reduce manual steps, create dashboards and alerts for ops KPIs.
• Participate in building and improving core business services (billing APIs, invoicing flows, contract/renewal logic): write specs, validate edge cases, test in staging, and ship automations.

What you won’t do

• You’re not expected to be external legal counsel or replace an accountant; you coordinate and execute.
• You won’t be asked to create bureaucracy for its own sake. Processes must pay rent.
• You won’t be responsible for shipping the entire product roadmap alone (but you will contribute to business-critical services).

What success looks like

In the first 30 days

• Map current operational flows (invoicing, purchasing, contract storage, approvals) and identify breakpoints.
• Ship 3–5 immediate fixes: templates, checklists, an ops calendar, and a single source of truth.

By 90 days

• Implement a working ISO 27001 program skeleton: control ownership, evidence cadence, and internal audits.
• Make invoicing and renewals predictable with automation + reminders + dashboards.

By 180 days

• Be audit-ready by default: evidence collection is continuous and low-effort.
• Reduce operational load per customer by automating repeatable work (billing, contract steps, compliance evidence).

The environment (what it feels like)

This is a high-ownership environment.

• We prefer small teams, clear goals, and shipping.
• We move fast, but we don’t worship chaos.
• We value written clarity and directness.
• We expect you to be resilient: reality is messy, production is real, customers have opinions.

Requirements

You should have most of these:

• Solid fundamentals in accounting/finance operations (invoicing, reconciliation concepts, vendor management).
• Operational understanding of taxation for a SaaS business (especially EU/VAT basics) and comfort working with accountants.
• Practical experience with compliance and security management systems (ISO 27001 strongly preferred).
• Working knowledge of GDPR and privacy operations (not just theory).
• Ability to interpret and operationalize regulations (including the AI Act) into real workflows.
• Strong written communication and documentation habits.
• High-agency execution: you can build systems, not just maintain them.
• Comfort with tooling and automation (APIs, integrations, low-code, scripts) and collaborating with engineers on production systems.

If you don’t have every single requirement but you feel strongly aligned with our culture, mission, and genuine interest in this role, apply anyway.

Nice to have

• Experience running an ISMS in a startup context (lean, pragmatic, continuously improving).
• Experience with billing/invoicing systems (subscriptions, proration, refunds, credit notes) and messy edge cases.
• Familiarity with EU invoicing/VAT workflows (VIES checks, reverse charge language, OSS/IOSS concepts where applicable).
• Experience with vendor due diligence and security questionnaires.
• Experience with contract templates and negotiation support.
• Experience with incident response coordination, tabletop exercises, and audit prep.

Tools & stack

• Compliance: ISO 27001 control mapping, evidence systems, risk register, policy management.
• Privacy: GDPR request handling workflows, retention policy documentation, audit logs.
• Ops automation: integration platforms (Zapier/Make/n8n-style), internal dashboards, API-driven workflows.
• Finance ops: invoicing and subscription billing systems, document management, approvals, reporting.
• Legal ops: contract lifecycle management, templates, e-signature tooling.
• Business services: APIs and webhooks around billing/invoicing, staged rollouts, sandbox environments.

Equal Opportunity & Accessibility

We welcome applicants regardless of gender, gender identity/expression, age, nationality, ethnicity, religion/belief, disability, sexual orientation, or family/caregiver status.

We aim to provide a safe and accessible environment, including for people living with disabilities. If you need reasonable accommodations at any step of the hiring process (e.g., assistive technologies, additional time, alternative formats), tell us and we’ll adapt.

Candidate Privacy (GDPR)

If you apply, your personal data will be processed for recruitment and selection purposes in accordance with the GDPR (Regulation (EU) 2016/679), including the Art. 13 information duties, and applicable local laws.

Candidate privacy notice:

• https://policies.revas.io/it/privacy/informative/candidati-job-posting.html

Compensation & perks

We try to be explicit and realistic.

• Compensation philosophy: We’re bootstrapped. We may not match top-of-market packages at larger/VC-backed companies; our goal is fair compensation and continuous improvement over time.
• Contract & classification: Employment contract aligned with the applicable CCNL (level defined in the offer).
• Salary: Base annual gross salary (RAL) depends on experience and scope; we will share a range early.
• Benefits / welfare: Profit-sharing when applicable; welfare/fringe benefits via compliant tools, tax-efficient when possible and within statutory thresholds (subject to taxation and local rules).
• Equipment: Company laptop + needed peripherals.
• Working mode: Remote-first, flexible hours, outcome-driven.

How to apply (high-signal)

Send one email to nicolo.gardoni@revas.io with subject “Operations Engineer — {Your Name}”.

Include:

1. Evidence of work: GitHub, portfolio, or 1–3 projects (links).
2. Hard problems: describe 2–3 of the hardest problems you solved and exactly how you solved them.
   • Context
   • Constraints
   • Trade-offs you considered
   • What you shipped (and how you measured success)
3. One failure: the worst bug/incident you caused (or owned), what happened, and what you changed so it won’t repeat.
4. Why Revas / why this role: 5–10 lines.

If this feels like “too much work”, this won’t be a fit.